Product and Pricing Policies


    All items posted on our website & in our catalog are New, Surplus, Refurbished, Takeout, or Used Unless noted otherwise.


          New:             Either Factory packaged or an item that was never used out of box in Near Mint to Mint Condition

          
Surplus:        New older item unused possible scratch & dent


          Refurbished: A used item that was not working and have been fixed to be operational. 

          Takeout:       Used less than 6 months taken out of service 

          Used:           Used more than 6 months but tested working.

All items purchased if not new are as-is & where is. Therefore, all purchases are final. If the item is new, you will be covered under                 manufacturer's warranty unless announced otherwise.

For some of our items, there will be literature included. However, most of our items do not have literature included. If you require      documentation, contact us and we will best assist you.
  

Prices are subject to change without notice as we update daily
 

Shipping Policies

 

All items purchased usually ship within 2 business days via full payment received

Local pickup is available Mon-Fri 8am to 5pm EST. Please give us an advanced notice to expedite preparation of item(s) 1800-545-8002.

Due to the nature of commercial shipping, per-determining your exact shipping charges would be most difficult. 

Please be advised we take special care in giving you the best shipping prices on business verses residential address freight, to UPS & USPS.
 

Payment Policies
    •    We accept the following credit cards: Mastercard, Visa, American Express, & Discover
    •    Customers may apply for a credit application upon request
    •    Paypal is accepted


Return Policies
    •    All electronic Items are as-is. If the item is DOA, then we will give a full refund upon return.   
Otherwise, all items are surplus as is where is unless specified. 
Please be advised that all items will be tested to ensure they are free 
of manufacturer's defects. There will be a 20% restocking fee for all 
other returns.